Privacy Policy

Effective date: October, 2026
Last updated: October, 2026

International Holistic Health Alliance (“IHHA,” “we,” “us,” or “our”), operated by [International Holistic Health Alliance, IA], respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.myihha.org, contact us, or use our membership, educational programs, events, and related services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact and account information: Your name, email address, telephone number, billing address, account credentials, and communication preferences.

• Membership and education information: Membership status, course enrollments, learning progress, attendance, and information you submit for educational programs.

• Transaction information: Purchases, payment status, invoices, and transaction references. For customers enrolled in payment plans, our payment provider securely stores payment card information to process scheduled payments. IHHA receives limited payment details, such as the card type, last four digits, and payment status.

• Professional profile information: Your qualifications, business details, biography, photograph, and other information you submit for a directory listing.

• Communications and submissions: Messages, questions, feedback, testimonials, and content you share through our services.

• Technical and usage information: IP address, browser and device information, pages visited, access times, and interactions with our website, collected through hosting logs, cookies, or similar technologies.

We receive information directly from you, automatically through your use of our services, and from service providers that support account access, transactions, and service delivery.

2. How We Use Information

We use personal information to:

• Create and administer accounts and memberships.

• Provide courses, educational resources, events, and member support.

• Process purchases and manage billing.

• Communicate about accounts, registrations, service updates, and transactions.

• Send newsletters and promotional communications where permitted by law and consistent with your preferences.

• Manage professional directory listings and community participation.

• Understand and improve our website and services.

• Prevent fraud, protect accounts, resolve disputes, and meet legal obligations.

Where applicable law requires consent for a particular activity, we obtain that consent before proceeding.

3. How We Share Information

We may disclose personal information to:

• Service providers: Companies supporting website hosting, learning platforms, payment processing, communications, event administration, analytics, and technical support, as needed to perform their services.

• Instructors and event organizers: Where necessary to deliver a program or event you register for.

• Other members or the public: When you submit information for a professional directory, post in a community area, or authorize publication of a testimonial. Visibility depends on the feature and its settings.

• Legal authorities or other parties: Where required by law or reasonably necessary to protect rights, safety, and the security of our services.

• Parties to an organizational transaction: In connection with a merger, acquisition, reorganization, or transfer of assets, subject to applicable privacy requirements.

Sale and advertising disclosure: We do not sell, rent, or share your personal information for targeted advertising or cross-context behavioral advertising. We use client information for IHHA’s own operations and services. We disclose it only to service providers as necessary to support those operations, such as processing payments and hosting our website, or when required by law.

4. Cookies and Similar Technologies

Our website is hosted on Kajabi, which may use cookies and similar technologies to operate the platform and support its features. For more information, please review Kajabi’s Privacy Policy.

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

5. Email and Marketing Preferences

You may unsubscribe from promotional emails using the unsubscribe link in those messages or by contacting us.

If you have opted in to receive marketing text messages, you may opt out at any time by replying STOP. Message frequency varies. Message and data rates may apply.

We do not sell or share your mobile information or SMS marketing consent with third parties for their own marketing purposes.

Opting out of marketing does not stop necessary account, transaction, security, or service communications, which may be delivered through other appropriate channels.

6. Health Information

Please do not submit medical records, diagnoses, treatment details, or other sensitive health information through general contact forms or public community areas.

If a particular service requires health information, we will explain the collection, purpose, handling, and applicable choices before requesting it. Information you choose to post in community spaces may be visible to others.

7. Retention and Security

We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this policy, including accounting, legal compliance, and dispute resolution. Retention depends on the information involved, account status, and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

8. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or receive a copy of your personal information; restrict or object to certain processing; withdraw consent; or opt out of certain advertising or data-sharing activities.

To make a request, contact [email protected]. We may need to verify your identity before responding. Some information may be retained where permitted or required by law.

Where applicable, you may also complain to your local data protection authority or appeal our decision by contacting us.

9. International Processing

IHHA uses Kajabi and other service providers to operate its services. Where your personal information is processed depends on the providers used and their hosting arrangements. Please review their privacy policies for information about processing locations and international transfers.

10. Third-Party Websites

Our services may link to external websites, payment services, or resources. Those organizations handle information under their own privacy policies. Please review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy with an updated date and provide additional notice or obtain consent when required by law.

12. Contact Us

For privacy questions or requests, contact:

International Holistic Health Alliance
Legal entity: Starla Weichman
Email: [email protected]
Mailing address: 1111 N Jefferson St. Ottumwa, IA 52501
Website: https://www.myihha.org